Do You Need Training for Yourself or Your Sales Team?

Salesforce.com has many good training programs online, but there is nothing like spending a few hours with an expert to get the most out of a complicated system. Users of Salesforce.com will be much more productive, more informed, and have better morale when they fully understand the system that they are working with. More importantly, live training on your salesforce.com implementation is more valuable than the generic training you'll get on the Salesforce.com website.


Training to Your Business Model

At Snapptraffic, our consultants work directly with you to review your instance of Salesforce.com, identify the specific customizations made to your system, detail the business model behind the system, and tailor the training program to those aspects. As consultants specializing in Salesforce.com customization and setup, we see behind the system into the specific business model requirements that result in the customizations you have in place.

Training Conducted Live - On Your Computer - At Your Desk

All Snapptraffic training is conducted live, online, using Gotomeeting. This software allows our instructor and up to 15 others to see the same computer screen. We train you or your employees on your system at their desktops - live. All it requires is an internet connection and a phone. This is a very effective way to teach this system. Our students learn on their system and get their questions answered immediately.

One-on-One Function Specific Training

If there is a specific function of Salesforce.com that you want some special training on, we can spend time with just you on just that subject. In that case you just pay the hourly rate for the time you spend. Do you want special training on:

  • Building Reports and Dashboards
  • Creating Email Templates
  • Sending Mass Email
  • Managing Campaigns and Campaign Membership
  • Customizing Salesforce.com - new fields, objects, page layouts.

These are just a few typical areas in which people like one-on-one training, but we would be happy to help you understand any area of Salesforce.com that you are trying to learn.

Improve Adoption and Increase Sales

When a company spends thousands of dollars on an expensive system like Salesforce.com, a failure to drive adoption is a major business shortcoming. Training is an important part of system adoption. Your company purchased Salesforce.com for two main reasons: 1) Drive an increase in sales by improving sales team efficiency, workflow, and data management, and 2) Improve management visibility over the pipeline so that they can make better decisions. Users that don't understand the system don't use the system - and neither goal is realized.


Ready to Learn More?

As a team of consultants, Snapptraffic charges an hourly rate, whether teaching one or fifteen people. You can learn more about our services by clicking the appropriate links. Please use the contact me page to setup an initial consultation. We would be glad to speak with you up to an hour for free to discuss your needs.

Our training is guaranteed. If you do not feel that you received value from the time you spent with us, you will not be billed.
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I was given a task to complete an implementation of Salesforce.com within 30 days, with limited training and budget. I searched out consulting companies and found Snapptraffic Consulting. Within a week they had fully engaged and we were off and running with getting the system setup and tailored to our defined business process. Their team was able to quickly build out our custom objects and work with our various group leads to tailor other pieces of the product to our workflow. They provided all the initial training tailored to my requirements. Our team of associates was using the tool for their daily work by the 30 day deadline. We have now been using the tool for 90 days. They are always available to answer technical questions, and have provided additional assistance with further customizations.  The remote model really removes the barrier of expense and also allows flexibility in scheduling. Through the interactive approach using GotoMeeting I have been able to learn how to perform customizations and therefore support and administer the system for my organization. As we move into our integration phase of the overall Salesforce.com implementation you can be assured I will turn to Snapptraffic for my consulting needs.

Laurie Duff of ADP Dealer Services
Working with SnappTraffic has been extremely valuable to our organization. SnappTraffic provided consulting services as well as custom training for our users. I have also been impressed with their knowledge of customer relationship management and their easy style of presenting the information to our users. It has been a pleasure to continue to work with them.

Juel Bortolussi of O'Reilly Media Inc
Snapptraffic services and consultants have provided a great service to my company in helping us customize our Salesforce.com application. The cost of their services have been recouped 10 times over. Thanks for everything.

JP Lowry, President of Preferred Financial Funding