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Custom Portals – VeriStor Case Study

Are you thinking about a custom portal for your company? Snapptraffic will work together with you to create a vision and then work with you throughout the creation and implementation process to fulfill that vision.

See how we helped VeriStor…

Snapptraffic Consulting was contacted by Larry Jenkins of VeriStor. They needed a customer portal to help them manage their customer support system. They were already using Salesforce Cases and Assets to track the equipment owned by their customers and the issues arising with those assets. They wanted to provide a portal through where their customers could actually see these assets and cases.

They considered the standard Salesforce customer portal, but the look and feel didn’t match their company website or have all of the functionality they wanted. They decided that a custom portal would be the best solution.

We started by examining their existing website and designing a framework for the custom portal that matched the look and feel of their site. We also reviewed their current setup of Salesforce to determine what parts of their accounts, contacts, assets, and cases that they would like to present to their portal users.

From Larry Jenkins of VeriStor…
“When we started our search for a company to build our customer portal there were specific requirements that were to be met including seamless integration between Salesforce and our customer portal. After an in-depth conversation with Mike Snapp, it became apparent that Snapptraffic Consulting had the expertise we were looking for in implementing a high-quality customer portal. Mike and his Team worked with us closely, listened and executed our requirements in a timely manner resulting in a customer portal that exceeded our expectations.”

Here are some screenshots of the final results for VeriStor. And if you’re ready, we’d love to hear from you. Click to tell us about your project!

 

Portal Home Page_Final
The Portal Home Page

New Case Page Final
Submit a New Case Page

Case Detail Page Final
Case Detail Page

Ready to Get Started?

Snapptraffic Consulting is ready to speak with you for up to an hour for FREE to discuss your needs. Contact Us, if you are ready to tell us about your project! We guarantee you will be 100% satisfied with your custom portals.

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